Terms and Conditions
Effective Date: May 25th, 2025
Welcome to Nourrea. These Terms and Conditions (“Terms”) govern your use of our website located at www.nourrea.com (“Website”) and the purchase of any products from it. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
1. Products & Orders
Nourrea offers high-quality stainless steel jewelry. All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time. We make every effort to accurately display product details, but cannot guarantee that images or descriptions are error-free.
2. Pricing & Payment
All prices are listed in USD and are subject to change without notice. Payments are processed securely through our authorized payment providers. By placing an order, you confirm that the payment information provided is valid and authorized.
3. Shipping & Returns
We ship worldwide. Delivery times may vary depending on location. Please review our Shipping and Return Policy for more information. Items must be returned in unused condition within 15 days for a refund or exchange.
4. Intellectual Property
All content on this Website, including text, images, logos, product designs, and graphics, is the property of Nourrea and protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
5. User Conduct
You agree not to use the Website for any unlawful, harmful, or abusive purposes. We reserve the right to suspend access to any user who violates these Terms.
6. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7. Limitation of Liability
Nourrea is not liable for any direct, indirect, or consequential damages arising from the use or inability to use the Website or products. All products are provided “as is” without warranties, express or implied, unless otherwise stated.
8. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Website constitutes acceptance of the revised Terms.
9. Contact Us
For questions or concerns regarding these Terms, please contact us at:
Email: nourreajewelry@gmail.com Phone: 387-603-318-206 Mailing Address: Gornjovakufska, Sarajevo, 71000, Bosnia and Herzegovina
Nourrea Return & Refund Policy
Effective Date: May 25th, 2025
At Nourrea, we want you to love your jewelry. If you're not fully satisfied with your purchase, we’re here to help.
1. Return Terms
2. How to Initiate a Return
To start a return, please email us at nourreajewelry@gmail.com with:
Our customer service team will respond within 24–48 hours with return instructions.
3. Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or there was a fulfillment error on our end.
4. Refund Process
Once we receive and inspect your return:
Please note: Shipping charges are non-refundable unless the return is due to an error on our part.
5. Exchanges
We currently do not offer exchanges. If you'd like a different item, please return the original and place a new order.
6. Contact Us
For any questions about returns or refunds, please contact us:
Email: nourreajewelry@gmail.com
Phone: 387-603-318-206
Mailing Address: Gornjovakufska, Sarajevo, 71000, Bosnia and Herzegovina